Transform your career with technology: School of HRM offers new graduate certificate

NAU’s School of Hotel and Restaurant Management (HRM) is offering a new graduate certificate on Hospitality Innovative Technology (HIT). This certificate will be awarded to students who are skilled in strategic management, project management and social media marketing. Technology is a growing skill needed in hotel and restaurant management, and learning about system analysis, data analytics, hospitality information technologies, operation systems, data security and service systems will prepare HRM graduates for their careers.

“Students will learn essential business analytics skills on data mining including regression, classification, cluster analysis, association analysis and data visualization in the applied business intelligence class,” said Gavin Zhang, professor of information systems.

HIT certificate students will be the future leaders in information technology in the specific context of the hospitality industry. Having this certificate can provide better career opportunities, better financial rewards, and professional growth.

“The COVID-19 pandemic primed the hospitality and tourism industry for innovation, where hospitality technology plays a role as a game-changer. The Hospitality Innovative Technology certificate program will equip students with the necessary skills, knowledge, and tools to be innovative technology leaders in the hospitality and tourism industry,” said SoYeon Jung, associate professor in the School of Hotel and Restaurant Management.

For information, contact SoYeon Jung at or Fred DeMicco at

NAU Communications