The Lumberjack guide to navigating what’s open on campus


Back on campus after spring break? Although NAU has adjusted some operations as we cope with the COVID-19 pandemic, students, faculty and staff still have a variety of options for dining, studying and more, including the options below.

Student services

All offices are open. Following CDC recommendations, many are limiting in-person and walk-in services. NAU staff are still here to serve you and answer questions on the phone, email or in a virtual meeting. If you do choose to visit an office in person, please understand that they may have additional precautions in place, that are different than previous visits you may have had with them.

On-campus dining

A variety of NAU dining options are open. A list of on-campus eateries and hours of operation can be found online.

NAU Facility Services is working to provide a safe and clean environment in support of the university’s mission of providing a high-quality education to our students, and have implemented new cleaning standards for residence halls and dining areas.

Following CDC guidelines and using national best practices, campus dining has removed a significant amount of tables and chairs in all of the eateries on campus to allow students to eat while practicing appropriate social distancing. Tables also are cleaned in between diners, and dining areas are closed for a full cleaning at least three times daily. Several on-campus dining options offer food for pick up, and a number of them offer food delivery via Starship robots.

Most dining facilities will close at 8 p.m. for dine-in or to-go options. However, certain restaurants will be open after 8 p.m. beginning March 30 to fill Starship delivery robot orders. Please see the app for those options.

Although restaurants throughout Flagstaff are closed to dine-in to encourage social distancing, many are still offering curbside pickup or delivery. Check with your favorite restaurants for details.

Cline Library

Cline Library is still open, but access to the library is limited to NAU and Coconino Community College students, faculty and staff. Users must use their NAU or CCC ID card to enter.

For hours for the building, chat hours and Special Collections and Archives, please visit the library’s website. Users also can access the chat function here.

Campus Health Services 

Campus Health Services will remain open during regular business hours.  However, the majority of health care appointments are being transitioned to telehealth.  Whenever possible, appointments, including mental and physical health, will be conducted via phone or Zoom Health, which is HIPAA compliant. This will allow patients and clients continued access to their health care provider without the risk of exposure. Prior to making an appointment, we recommend you check  with your health insurance company to make sure telemedicine appointments are covered. Appointments that require an in-person visit will still be scheduled.

We are still available for anyone with a mental health crisis or immediate mental health needs.

To make an appointment, call CHS at (928) 523-2131. The online appointment portal has been temporarily suspended.

As a reminder: if you are ill and experiencing symptoms of a respiratory illness (coughing, fever, difficulty breathing), isolate yourself and call your health care provider or Coconino County Health and Human Services at (928) 679-7300 before going into a doctor’s office or the ER. If a health care provider believes you need to be tested for COVID-19, they will provide instructions on how to do so.

Employee Assistance and Wellness

Employee Assistance and Wellness (EAW) operations are changing temporarily, which includes moving to online counseling or telephone call (via HIPAA compliant Zoom). Beginning March 23, all counseling sessions will be provided via Zoom. Existing EAW clients with an upcoming appointment will receive a Zoom number or link for their session. If you are seeking urgent counseling services or referrals, please call (928) 523-1552 and we will return your call as soon as possible.

EAW is not a crisis counseling clinic, however, crisis counseling is available through the Crisis Response Network at 877-756-4090.

Student meetings

Starting immediately and until further notice, all student organization activities/events (e.g., tabling, on-campus meeting space and student organization events) will be moved to Zoom or another online format. Any groups that have questions about how to set this up should contact Michelle Gardner at (928) 523-1145 or

This is also a great time for student clubs and groups to effectively transition new officers, plan 2020-2021 calendars and make recruitment plans for the fall.

NAUPD escort services

Students who are walking on campus at night and would like a police escort to their homes for safety may still call NAUPD and request that service. An officer who is on foot or on a bike will respond and walk the student home, but no vehicle escorts will be provided. (Exceptions will be made for people with disabilities by approval of the shift supervisor.) Call (928) 523-3611.


NAU Communications