ITS is working on a problem with the new student Google Mail system as some NAU messages are showing up in students’ spam folders.

About a third of NAU students are now using the new Gmail and are satisfied with the system.

However, this week a message was sent to all students using the new system telling them to check their spam folders occasionally for legitimate NAU messages that have been misdirected.

ITS is working with Google to fix the problem. At this point, however, it is not known when it will be corrected. For information about this problem, contact John.Campbell@nau.edu.